pfSense Consulting

pfSense Technical Support Services in India

pfSense delivers enterprise-grade firewalling, VPN, and routing without the lock-in of proprietary appliances. Namek Technologies designs and operates resilient pfSense stacks tailored to Indian enterprises.

Future-proof security baselines

Architecture reviews, segmentation, and zero-trust rule design.

Hybrid connectivity patterns

Remote work, branch links, and cloud edge integrations.

Deployment Snapshot

Service Summary
Licensing freed
Clients redirect proprietary firewall renewals into hardware, DR, and monitoring.
Incidents reduced
CARP drift, ISP failover, and VPN outages fall after resilient HA designs.
Uptime delivered
Gateway groups, traffic shaping, and DR drills safeguard 24/7 connectivity.
Support coverage
Remote NOC response with on-site escalation under annual retainers.
Key Advantages

pfSense outcomes that move the resilience needle

We customise pfSense to your topology, security posture, and compliance requirements so every packet is observed, governed, and optimised.

Redirect licensing renewals toward resilient hardware, secondary sites, and monitoring.

Adopt documented operating guides so administrators can manage pfSense consistently after handover.

Comprehensive VPN Options

Deploy IPsec, OpenVPN, and WireGuard tunnels with MFA, split tunnelling, and granular policies.

Firewall Hardening

Audit and optimise rulesets, NAT polices, and automation pipelines for zero-trust operations.

High Availability Designs

Engineer CARP clusters, state-sync, and multi-WAN failover for uninterrupted availability.

Smooth Vendor Migrations

Transition from Cisco ASA, Fortinet, Sophos, or proprietary stacks with zero-downtime cutover plans.

Integrated Authentication

Tie pfSense to AD, LDAP, or RADIUS to enforce identity-aware policies across every ingress point.

Actionable Visibility

Integrate NetFlow, dashboards, and SIEM export to keep your SOC informed in real-time.

Challenges

Where pfSense deployments stumble

Most pfSense escalations we inherit trace back to livable but frustrating issues: partial migrations from proprietary firewalls, VPN sprawl without governance, and visibility gaps across multi-WAN sites. We resolve the blockers that slow adoption or erode uptime.

Budget
Licensing pressure upfront
Teams overspend on commercial renewals instead of dedicated pfSense hardware and resiliency.
Ops
Operational blind spots
There’s rarely consistent monitoring, ticketing, or documentation when pfSense starts as an experiment.

Intermittent VPN Tunnels

We stabilise IPsec and OpenVPN tunnels by tuning MTU, DPD, and ciphers for high-throughput branches.

Broken Multi-WAN Failover

Gateway monitoring, policy routing, and health checks are recalibrated so failovers trigger as designed.

Unsecured Firewall Rules

We replace permissive rules with alias-driven controls, GEO/IP reputation, and automation for change windows.

Slow Captive Portals

Voucher systems, bandwidth shaping, and authentication sources are tuned for rapid onboarding.

NAT & Routing Conflicts

We untangle overlapping subnets, double-NAT, and asymmetric return paths during mergers or DC refreshes.

Missing Observability

Dashboards, NetFlow, and SIEM exports are enabled so SOC teams receive actionable telemetry.

How we engage

pfSense services delivered by Namek

From policy design reviews to day-two operations, every service stream has packaged deliverables, documentation, and transfer sessions so your team inherits a dependable firewall estate.

  • Engagements kick off with a discovery blueprint and topology visualisation.
  • Each delivery stream includes security validation and future-state roadmap.
  • We embed observability, reporting, and knowledge transfer by default.

Firewall Architecture & Hardening

Baseline assessments, rule cleanups, GEO/IP filtering, and automation pipelines aligned with zero-trust goals.

  • Documented rule reviews with compliance mapping.
  • Hardening guides and SIEM correlation packs.

Advanced VPN Delivery

Mesh and hub-and-spoke IPsec, OpenVPN, and WireGuard deployments integrated with AD/LDAP and MFA flows.

  • Global address plan & route orchestration.
  • User experience tuning with split tunnel policies.

High Availability & Multi-WAN

Design and implement HA pairs, gateway groups, load balancing, and traffic shaping for uninterrupted uptime.

  • Failover simulations with detailed observability dashboards.
  • ISP escalation procedures and testing automation.

Application Publishing & Operations

HAProxy reverse proxies, SSL offloading, monitoring, documentation, and training tailored to your IT team.

  • Blue-green deployment pipelines for exposed services.
  • Ongoing managed services with SLA-driven escalation.
FAQs

pfSense FAQs

Still curious about support scope or delivery models? Explore common answers below or reach out for specifics.

Do you provide pfSense support across India? +

Yes. We support customers nationwide with remote access and schedule on-site visits for enterprise rollouts.

Can you migrate us from proprietary firewalls? +

We regularly replace Cisco ASA, Fortinet, Sophos, and SonicWall appliances with pfSense, including policy translation.

Do you configure high availability pairs? +

Yes. We design CARP failover, state synchronization, and multi-WAN gateway groups for redundancy.

Can pfSense integrate with our directory services? +

We connect pfSense to Active Directory, LDAP, or RADIUS for VPN and captive portal authentication.

Do you offer managed services after deployment? +

Yes. We provide maintenance retainers, monitoring, and escalation support tailored to your SLAs.

Need expert pfSense support?

Partner with Namek Technologies to harden your firewall, modernise VPN access, and keep your network resilient.

Delivery experience

13+ years

Active deployments

180+ pfSense firewalls in production

Client voice

Our HA pairs finally fail over cleanly and audits are no longer fire drills.

Network Operations Manager, fintech enterprise

30-minute discovery call with a senior consultant.
Actionable checklist covering HA, VPN, security, and observability priorities.
Follow-up proposal aligned to your SLA and compliance needs.